LAST UPDATED: JANUARY 2025

789 Game Privacy Policy – How We Handle Your Personal Data

At 789 game we take the privacy of Pakistani players seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, who we share it with, and what rights you have over your own information. Please read it carefully before registering an account.

KEY POINTS AT A GLANCE
Your data is never sold to third parties for marketing
256-bit SSL encryption on all data transmissions
You have the right to access and correct your data
You can request deletion of your personal data
Cookies used only for platform functionality & analytics
1

Introduction

This Privacy Policy is issued by 789 game ("we," "us," "our") and applies to all personal data that we collect from players who register an account, browse the 789 game website, or use any of the services available on the platform. It covers every game category we offer – cricket betting, Teen Patti, Andar Bahar, sports betting, slots, jackpot slots, and the VIP Club.

We understand that Pakistani players rightly care about how their personal information is handled. This Policy is written in plain language because we want you to actually understand what happens with your data – not just tick a box and move on. If anything here is unclear, our support team is available 24/7 and will always answer data-related questions honestly.

This Privacy Policy should be read alongside the Terms and Conditions and the Responsible Gaming Policy. Together they form the complete framework governing your relationship with 789 game.

By creating a 789 game account or continuing to use the platform after this Policy has been updated, you acknowledge that you have read and understood how we process your personal data. If you disagree with anything in this Policy, please do not create an account or contact us to request account closure.

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What Personal Data We Collect

789 game collects personal data in several ways: directly from you when you register or use the platform, automatically when you browse our website, and from third-party sources where necessary for verification or fraud prevention. Below is a clear breakdown of the categories of data we collect.

Data Category Examples How Collected
Identity Data Full legal name, date of birth, CNIC number, photograph Registration form, KYC verification
Contact Data Pakistani mobile number, email address, city of residence Registration form, profile updates
Financial Data Easypaisa / JazzCash wallet numbers, bank account details, transaction history Deposit and withdrawal processes
Gaming Activity Data Bets placed, games played, session duration, win/loss history Platform activity logs
Technical Data IP address, device type, browser, operating system, connection type Automatic collection on site visit
Communications Data Support chat transcripts, emails sent to 789 game, survey responses Customer support interactions
Marketing Preferences Opted-in promotional channels, bonus claim history Account preferences, bonus activity

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or political opinions. The only data that could be considered sensitive in nature is identity verification data (CNIC), which is collected solely for age and identity verification purposes as required for a regulated gaming platform.

3

How We Use Your Personal Data

789 game uses personal data for specific, legitimate purposes only. We do not use your data for anything beyond what is described in this Policy. The primary purposes for which we process personal data collected from Pakistani players are:

  • Account Management: To create and maintain your 789 game account, verify your identity, process deposits and withdrawals in PKR, and apply any bonuses or VIP Club rewards you are entitled to.
  • Service Delivery: To operate the platform, ensure games function correctly, provide live odds and results for sports and cricket betting, and process bet settlements accurately.
  • Identity and Age Verification: To confirm that you are at least 18 years old and that the personal details you have provided are accurate. This is a legal obligation for any gaming platform.
  • Fraud Prevention and Security: To detect and prevent fraudulent account activity, bonus abuse, money laundering, and any other behaviour that violates our Terms and Conditions or applicable law.
  • Responsible Gaming: To monitor gaming activity for signs of problem gambling behaviour and to apply any deposit limits, self-exclusion requests, or other responsible gaming tools you have requested.
  • Customer Support: To respond to your queries, resolve disputes, and improve the quality of our support for Pakistani players.
  • Marketing Communications: To send you promotions, bonuses, and updates about 789 game – but only where you have given explicit consent to receive such communications. You can withdraw this consent at any time.
  • Legal Compliance: To meet our obligations under applicable law, including responding to lawful requests from regulatory or law enforcement authorities.
  • Platform Improvement: To analyse usage patterns and improve the 789 game platform, fixing issues and building features that Pakistani players actually want.

We will never use your personal data to make automated decisions that have a significant legal or similarly significant effect on you without human review. Responsible gaming alerts that result in account restrictions are reviewed by our compliance team before action is taken.

4

Legal Basis for Processing

Every instance of personal data processing at 789 game is grounded in a legitimate legal basis. We rely on the following bases depending on the type of processing involved:

  • Contractual Necessity: Processing required to create and administer your account, process your PKR transactions, and deliver the gaming services you have signed up for. Without this processing, we cannot provide the service.
  • Legal Obligation: Processing required to comply with applicable laws including anti-money laundering regulations, age verification requirements, and responses to lawful regulatory or law enforcement requests.
  • Legitimate Interests: Processing for fraud detection, platform security, responsible gaming monitoring, and service improvement – where these interests are not overridden by your privacy rights.
  • Consent: Processing for marketing communications and non-essential cookies – where you have given clear, informed consent that can be withdrawn at any time without affecting your account standing.
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Who We Share Your Data With

789 game does not sell your personal data to any third party for marketing or commercial purposes. We only share data where it is necessary for the operation of the platform or where we are legally required to do so. The categories of recipients who may receive your personal data are:

  • Payment Processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banking partners, and Visa/Mastercard processing networks receive the financial data necessary to process your PKR deposits and withdrawals. These processors operate under their own privacy policies and data protection standards.
  • Identity Verification Providers: Third-party KYC service providers who help us verify your CNIC and confirm your identity as required by our compliance obligations. These providers process only the data necessary for verification and are bound by strict confidentiality obligations.
  • Game Software Providers: Licensed game developers whose titles appear on the 789 game platform may receive anonymised technical data about game sessions for the purposes of RNG certification and game performance monitoring. No personally identifiable data is shared with game providers.
  • IT Infrastructure and Security Providers: Hosting, cloud, and cybersecurity service providers who maintain the technical infrastructure of 789 game. These providers process data only on our instructions and may not use it for their own purposes.
  • Regulatory and Law Enforcement Authorities: Where we receive a lawful request from a relevant authority, we will disclose the minimum data necessary to comply. We will notify you of such disclosures where we are legally permitted to do so.
  • Professional Advisers: Lawyers, auditors, and accountants who require access to data in connection with their professional services to 789 game. All such advisers operate under professional confidentiality obligations.

If 789 game is involved in a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email or prominent in-platform notice before any such transfer takes effect and before your data becomes subject to a different privacy policy.

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How Long We Retain Your Data

789 game retains personal data only for as long as necessary for the purpose for which it was collected, or for as long as required by applicable law. The retention periods below reflect both operational needs and legal obligations:

Account & Identity Data
7 years
Transaction Records
7 years
Gaming Activity Logs
5 years
Customer Support Records
4 years
Marketing Preferences
3 years
Technical / Log Data
12 months

Account and transaction data is retained for 7 years after account closure primarily to comply with anti-money laundering regulations, which require financial record-keeping for a minimum period after the end of a customer relationship. After the applicable retention period, data is securely deleted or anonymised.

7

Cookies and Tracking Technologies

The 789 game website uses cookies and similar tracking technologies to make the platform work properly and to understand how Pakistani players use it so we can keep improving. A cookie is a small text file placed on your device when you visit our website.

We use the following categories of cookies:

  • Strictly Necessary Cookies: These are essential for the 789 game platform to function. They handle things like keeping you logged in during a session, maintaining your account preferences, and ensuring the security of your connection. You cannot opt out of strictly necessary cookies.
  • Analytics Cookies: These help us understand how players navigate the platform – which pages are visited most, where players encounter difficulties, and how long sessions typically last. This data is aggregated and anonymised. We use this information to improve the 789 game experience for Pakistani users.
  • Functional Cookies: These remember your preferences such as your preferred language, the last game you played, and display settings. They make the platform feel more personalised without collecting sensitive data.
  • Marketing Cookies: Used only where you have given consent. These cookies help us show you relevant promotions within the 789 game platform rather than irrelevant ones. We do not use third-party advertising networks or external retargeting.

You can manage your cookie preferences through your browser settings. Blocking strictly necessary cookies may affect the functionality of the 789 game platform. Blocking analytics or marketing cookies will not affect your ability to play games or make transactions.

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Your Privacy Rights

As a player at 789 game you have meaningful rights over your personal data. We take these rights seriously and will respond to all valid requests promptly. Below is a plain-language explanation of what each right means in practice:

Right of Access

You can request a copy of all personal data that 789 game holds about you. We will provide this within a reasonable timeframe, typically within 30 days of a verified request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Contact support with the correction you need and we will update your record.

Right to Erasure

In certain circumstances you can request that we delete your personal data. Note that some data must be retained for legal and regulatory compliance reasons even after account closure.

Right to Restrict Processing

You can ask us to stop processing your data in certain ways – for example, if you dispute the accuracy of data we hold – while we investigate your request.

Right to Data Portability

Where processing is based on your consent or a contract, you can request a copy of your data in a structured, machine-readable format. This lets you move your data to another service if you choose.

Right to Object

You can object to processing based on legitimate interests, including profiling for responsible gaming purposes. You can also withdraw consent for marketing communications at any time through your account settings.

To exercise any of these rights, contact our data team at support@789game-khelo.net with the subject line "Data Rights Request." We will verify your identity before processing the request and will respond within 30 days. There is no charge for a standard request.

9

How We Protect Your Data

789 game implements a layered security approach to protect the personal data of Pakistani players. Technical and organisational measures in place include:

  • Transport Layer Security (TLS/SSL): All data transmitted between your device and the 789 game platform is encrypted using 256-bit SSL encryption. The padlock symbol in your browser confirms this is active.
  • Access Controls: Personal data is accessible only to staff members who require it to perform their job functions. All staff with data access undergo privacy training and are bound by confidentiality obligations.
  • Pseudonymisation: Where possible, personal data is pseudonymised so that it cannot be directly linked to a specific player without additional information held separately under access controls.
  • Intrusion Detection: The 789 game infrastructure is monitored 24/7 for unusual activity, unauthorised access attempts, and potential security breaches.
  • Data Breach Procedures: In the event of a data breach that poses a risk to your rights, we will notify affected players without undue delay and take immediate remediation steps.

While we implement strong security measures, no online platform can guarantee 100% security. You can help protect your account by using a strong, unique password, not sharing your login credentials, and enabling any additional account security features offered by 789 game.

10

Children's Privacy

789 game is strictly for adults aged 18 years and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a player account has been registered by someone under 18, we will immediately close the account, void any associated winnings, and return genuine deposits to the source payment method.

If you are a parent or guardian and believe that a minor has registered an account on 789 game, please contact our support team immediately at support@789game-khelo.net. We will investigate and act without delay.

11

International Data Transfers

Some of the third-party service providers used by 789 game – including certain identity verification providers and technical infrastructure partners – may process data outside Pakistan. Where this occurs, we ensure that appropriate safeguards are in place to protect your data to at least the same standard as it would receive within Pakistan.

These safeguards may include contractual data protection clauses with the recipient, ensuring that the recipient operates in a jurisdiction with adequate data protection standards, or other lawful transfer mechanisms. If you would like further information about specific international transfers, please contact us.

12

Updates to This Privacy Policy

789 game may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. When we make material changes, we will notify registered Pakistani players by email or via a prominent notice on the platform before the changes take effect.

The "Last Updated" date at the top of this Policy will always show the date of the most recent revision. Minor changes – such as clarifications that do not affect your rights or how your data is used – may be made without advance notice. We encourage you to review this Policy periodically so that you are always aware of how your data is handled at 789 game.

Your continued use of the 789 game platform after the effective date of an updated Privacy Policy constitutes your acceptance of the changes. If you disagree with a material change, you may close your account by contacting support before the change takes effect.

13

Contact Us and How to Raise a Complaint

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or are concerned about how 789 game has handled your personal data, please get in touch with us directly. Our team will always respond promptly and honestly.

Email

support@789game-khelo.net
Subject: "Privacy Policy Query" or "Data Rights Request"
Response within 24 hours

Live Chat

Available 24/7 on the 789 game platform. Ask for the privacy or data protection team if your query relates specifically to personal data.

If you have raised a privacy concern with us and are not satisfied with the response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction. We will cooperate fully with any such process.

Our Privacy Commitments to Pakistani Players

Six things 789 game does to protect your privacy every single day.

No Data Sales – Ever

Your personal data is never sold to third parties for advertising or commercial purposes. 789 game's business is gaming, not data brokerage. This commitment is unconditional.

256-Bit SSL Encryption

Every page of the 789 game platform and every data transmission – deposits, withdrawals, game play – is protected by the same encryption standard used by banks and financial institutions.

Minimal Data Collection

789 game only collects data that is genuinely necessary for the purpose stated. We do not build extensive marketing profiles or collect data "just in case." If we do not need it, we do not ask for it.

Clear Consent for Marketing

You will only receive promotional emails or SMS from 789 game if you have explicitly opted in. Withdrawing consent is easy and takes effect immediately. Your inbox is yours.

Defined Retention Periods

We do not hold your personal data indefinitely. Every data category at 789 game has a defined retention period, after which it is securely deleted or irreversibly anonymised.

Responsive Data Team

Data rights requests to 789 game receive a response within 30 days – though in practice we aim for much faster. The team handling these requests understands Pakistani players and local context.

Confident in How 789 Game Handles Your Data?

You now know exactly how 789 game collects, uses, and protects your personal information. Create your account today with confidence – all transactions in PKR, all data handled responsibly, and your privacy rights fully respected at every step.

  • Data never sold to third parties – ever
  • 256-bit SSL encryption on every transaction and game session
  • Full data rights including access, correction, and deletion
  • 24/7 support team who understands Pakistani players