1. Home
  2. FAQ
FREQUENTLY ASKED QUESTIONS

789 Game FAQ – Every Answer Pakistani Players Need

Everything you want to know about 789 game – account registration, deposits in PKR, bonuses, cricket betting, Teen Patti, withdrawal times, responsible gaming tools, and account security – answered clearly in one place.

60+
Questions Answered
8
Categories
24/7
Live Support
Type at least 3 characters to filter questions.
Deposits & Withdrawals
Account & Login
Cricket Betting
Bonuses & Promotions

This 789 game FAQ page is updated regularly to reflect the most common questions Pakistani players ask our support team. If you cannot find the answer you are looking for here, our live chat support team is available 24 hours a day, 7 days a week. Every question below is answered based on how the platform actually works – no vague wording, no misdirection.

Jump to Category
Account & Registration7 Deposits & Withdrawals8 Bonuses & Promotions6 Cricket Betting6 Games & Slots6 VIP Club5 Security & Privacy5 Responsible Gaming5

Still need help?

Register Now Login
All Account Payments Bonuses Cricket Games VIP Security Safe Play

No questions match your search. Try different keywords or clear the search to see all questions.

Account & Registration

Visit the Register page at 789 game and fill in your full name, Pakistani mobile number, email address, date of birth, and city. Choose a strong password, tick the Terms and Conditions checkbox, and submit. You will receive an SMS verification code – enter it to activate your account. The whole process takes under two minutes and no documents are required upfront.

You must be 18 years of age or older to register and play at 789 game. We take this requirement seriously. By completing the registration process, you confirm that you meet this age requirement. 789 game reserves the right to request age verification documents at any point and to close accounts that do not meet the minimum age requirement.

No. Each player is permitted exactly one account at 789 game. This applies per individual, per household, and per device. Opening multiple accounts is a breach of our Terms and Conditions and will result in all associated accounts being suspended and any winnings voided. If you cannot access your existing account, contact our support team rather than registering a new one.

Go to the Login page and click "Forgot password?". Enter your registered Pakistani mobile number or email address. A reset code will be sent to your registered mobile via SMS. Enter the code on the reset screen, set a new password, and you are back in. If you do not receive the SMS after a few minutes, check that your number is active and contact our support team.

Log in to your 789 game account and go to Account Settings. From there you can update your registered mobile number or email address. Any change to your mobile number will require SMS verification on the new number before it takes effect. If you have already lost access to your old number, contact our support team at support@789game-khelo.net with your account details for manual verification.

Yes. Contact our support team via live chat or email and request account closure. Before closing your account, any remaining real-money balance will be processed as a withdrawal to your registered payment method. If you are considering closing your account due to concerns about your gaming, our Responsible Gaming tools – including self-exclusion – may be a better option than full account closure.

No documents are required to register or make your first deposit at 789 game. Identity verification (KYC) may be requested before your first withdrawal or if our security system flags unusual activity on your account. When required, we typically ask for a copy of your CNIC. The process is straightforward and is handled securely through our support team.
Deposits & Withdrawals

Log in to your 789 game account and go to the Deposit section. Select your preferred payment method – Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, or Visa/Mastercard. Enter the amount in PKR you wish to deposit, follow the on-screen instructions to complete the transfer, and your balance updates within minutes. The minimum deposit is Rs 200.

The minimum deposit at 789 game is Rs 200. This applies across all payment methods including Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, and card payments. A Rs 200 deposit also qualifies for the welcome bonus, so your first Rs 200 in becomes Rs 400 available to play with.

Deposits via Easypaisa and JazzCash typically arrive in your 789 game balance within 30–60 seconds of completing the transaction. NayaPay and SadaPay deposits are usually credited within 1–2 minutes. IBFT bank transfers can take between 5 and 30 minutes depending on your bank. Visa and Mastercard deposits are usually credited within 5 minutes. If your deposit has not appeared after 30 minutes, contact support with your transaction reference number.

Go to the Withdrawal section inside your logged-in 789 game account. Choose your preferred withdrawal method, enter the amount in PKR you want to withdraw, and submit the request. Withdrawals to Easypaisa and JazzCash are typically processed within 15 minutes for standard accounts. VIP Club members receive priority processing. The minimum withdrawal amount is Rs 500.

Easypaisa and JazzCash withdrawals are typically completed within 15 minutes. Bank transfers (IBFT) take 1–2 business hours in most cases. Visa/Mastercard withdrawals can take 1–3 business days depending on your card issuer. VIP Club members receive priority processing across all methods. If a withdrawal has not arrived within the expected timeframe, contact our support team with your withdrawal reference number.

789 game does not charge any fees on deposits or withdrawals. You deposit and withdraw in full PKR amounts. However, your own payment provider – your bank, Easypaisa, JazzCash, or card issuer – may apply their own transaction charges on their end. Check your provider's terms for any applicable fees. 789 game's side of the transaction is always fee-free.

789 game accepts six payment methods, all widely used by Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, Bank Transfer (IBFT), and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR) with no currency conversion required.

First, verify that you have sufficient funds in your Easypaisa, JazzCash, or bank account. Also confirm that the mobile number or account details you entered match what is registered with your payment provider. If the issue persists, try an alternative payment method. If money was deducted from your payment account but your 789 game balance was not credited, contact our 24/7 support team with the transaction details and we will investigate and resolve it immediately.
Bonuses & Promotions

The 100% welcome bonus up to Rs 10,000 is applied automatically when you make your first qualifying deposit at 789 game. No promotional code is required. Simply register your account, make a first deposit of at least Rs 200, and the bonus is credited to your account balance alongside your deposit. Full terms are available in our Terms and Conditions.

Bonus funds at 789 game come with wagering requirements that must be met before the bonus converts to withdrawable real money. The full wagering terms for each offer are specified in the promotion details and our Terms and Conditions. Bets placed on cricket betting, sports, Teen Patti, Andar Bahar, and most slots contribute toward meeting the wagering requirement. Some game types may contribute at different rates – check the offer terms for specifics.

At 789 game, your bonus balance and real-money balance are displayed separately in your account. Real money is funds you deposited in PKR – you can withdraw these at any time subject to standard verification. Bonus balance consists of funds credited as a promotion that must meet wagering requirements before they can be withdrawn. Your account dashboard always shows clearly which funds are which.

Yes. 789 game runs regular promotions for existing players including reload bonuses, cashback offers, free bet promotions, and special event bonuses tied to major cricket tournaments and festivals. When you are logged in, your account dashboard highlights any active promotions you are currently eligible for. VIP Club members receive additional exclusive offers not available to standard accounts.

If a bonus expires before you have met the wagering requirement, the bonus balance and any winnings generated from it are forfeited in accordance with our Terms and Conditions. Your real-money balance is unaffected. To avoid this, check the expiry date of any bonus when it is credited. If you have a question about a specific bonus offer, contact our support team before it expires.

No. Bonus funds at 789 game cannot be withdrawn directly. They must first meet the specified wagering requirements before converting to withdrawable real money. If you prefer not to participate in a bonus offer, contact support before making your first deposit and we can arrange for the deposit to be credited without a bonus attached.
Cricket Betting

789 game offers an extensive range of cricket betting markets covering Pakistan Super League (PSL), international T20s, Tests, ODIs, and major bilateral series. Markets include match winner, top batsman, top bowler, total runs per over, individual team totals, player performance props, and live in-play markets that update ball by ball during the match.

Yes. 789 game offers live in-play cricket betting on all major matches. Once a match has started, you can place bets on a wide range of markets with odds that update in real time as the match develops. In-play markets on 789 game are available for PSL, international T20s, ODIs, and Test matches involving Pakistan and other top cricket nations.

If a cricket match at 789 game is officially cancelled, abandoned without a result, or reduced to fewer than the minimum required overs in a way that voids the outcome, bets are typically voided and stakes returned to your account. Specific rules vary by market and match type and are set out in our Terms and Conditions. In-play bets already settled on completed events within the match are not affected.

The minimum single bet on cricket markets at 789 game is Rs 50. This low minimum means you can participate in the excitement of live PSL cricket betting without needing a large stake. Maximum bet limits vary by market and are shown when you are placing the bet.

Yes. 789 game offers cash out on selected cricket markets, allowing you to settle a bet before the match ends. The cash out value is calculated based on current market odds at the time you request it. Cash out is available on the bet slip for eligible open bets. Not all markets or bet types support cash out – availability is shown in your live bet slip.

Yes. 789 game allows you to build accumulator bets combining multiple cricket selections. Add selections from different matches to your bet slip and choose the accumulator option to combine the odds. All selections in the accumulator must win for the bet to pay out. Minimum and maximum limits for accumulators are displayed during bet placement.
Games & Slots

Teen Patti at 789 game is the classic three-card game popular across Pakistan and South Asia. Place your bet, receive your three cards, and compete against the dealer. Andar Bahar is a straightforward card game where you bet on whether the matching card will appear on the Andar (left) or Bahar (right) side. Both games are available in multiple variants with tables for different bet sizes. Full rules are displayed within each game.

Slots at 789 game are digital reel games powered by certified random number generators (RNG), ensuring every spin outcome is completely random. Jackpot slots include games with progressive prize pools that grow with each bet placed across all players. The jackpot is won by landing a specific combination on eligible spins. Each slot displays its own Return to Player (RTP) percentage and paytable within the game.

Yes. All games at 789 game use certified Random Number Generator (RNG) technology that ensures each game outcome is entirely random and independent of previous results. Our game providers are audited by independent testing bodies. Cricket betting odds are set by our trading team and adjusted in line with real-time market conditions. 789 game does not manipulate outcomes.

Selected slots at 789 game offer a demo or free-play mode that allows you to try the game mechanics without wagering real PKR. Demo mode is available without requiring a deposit. Note that winnings in demo mode are not real and cannot be withdrawn. Cricket betting and most live card games require a real-money account and balance to participate.

First, try refreshing your browser or app. If the issue persists, clear your browser cache or restart the 789 game app. Check that your internet connection is stable. If a bet was in progress when the game froze, the outcome will be determined by our server records, not the client display – any winnings will be credited to your account automatically. If the issue continues, contact our support team with the game name and time of the issue.

Yes. 789 game is fully optimised for mobile use. The platform works smoothly in mobile browsers on both Android and iOS devices without requiring a separate app download. Simply open your mobile browser, go to 789game-khelo.net, and log in to access the full platform – all games, betting markets, account management, and payments – on your phone.
VIP Club

There is no separate application required to join the 789 game VIP Club. Every registered player who places qualifying bets automatically earns VIP points from their very first bet. Your points accumulate in the background and are visible in your account dashboard. When you reach the threshold for the next VIP tier, your benefits upgrade immediately.

789 game VIP Club benefits increase with each tier and include: higher deposit and withdrawal limits, cashback percentages on net losses, priority processing on all withdrawal requests, access to exclusive promotions not available to standard players, and – from VIP Gold tier onwards – a dedicated personal account manager. Full benefit details for each tier are listed on the VIP Club page.

VIP points are earned by placing qualifying bets across all 789 game products – cricket betting, sports betting, Teen Patti, Andar Bahar, slots, and jackpot slots. Points are credited automatically for every qualifying bet settled. Bonus bets may contribute at a reduced rate. The points accumulation rate varies slightly by product – full details are on the VIP Club page.

VIP tiers at 789 game are reviewed periodically. If your activity drops significantly below the level required to maintain your current tier during a review period, your tier may be adjusted downward. You will be notified before any tier change takes effect. The review periods and tier retention requirements are set out in full on the VIP Club page.

VIP Club cashback at 789 game is calculated as a percentage of your net losses over a defined period – typically weekly or monthly depending on your tier. The cashback is credited to your account automatically at the end of the cashback period. Higher VIP tiers receive a higher cashback percentage. Cashback is credited as real money, not bonus funds, with no wagering requirements attached.
Security & Privacy

Yes. 789 game uses 256-bit SSL encryption – the same standard used by major Pakistani banks – to protect all data transmitted between your device and our platform. Your password is stored using one-way hashing so it is never visible to anyone. Our platform security team monitors for unusual login activity and suspicious transactions continuously.

789 game collects your personal information to operate your account, process payments, verify your identity, and communicate with you about your account and eligible promotions. Your data is never sold to third parties. Full details of what we collect, how we use it, and your rights are in our Privacy Policy.

Contact our 24/7 support team via live chat immediately. Tell them you suspect unauthorised access. We will help you change your password, review all recent login and transaction activity on your account, and place a security hold if needed. You should also change the password on your registered email address. Do not delay – prompt action significantly limits any potential harm.

789 game will never ask for your password via SMS, email, live chat, or any other channel. Our official support email is support@789game-khelo.net. If you receive a message from any other address or number claiming to be from 789 game and asking for your login credentials, payment details, or personal information – it is a scam. Do not respond. Report it to our support team so we can take action.

Yes. You can manage your marketing communication preferences in your account settings at any time. You can opt out of SMS and email marketing independently. Note that opting out of marketing does not affect transactional messages such as withdrawal confirmations, deposit receipts, or security alerts – these will continue to be sent as they are necessary for account operation.
Responsible Gaming

Log in to your 789 game account, go to Account Settings, and open the Responsible Gaming section. Select Deposit Limits and choose your preferred limit – daily, weekly, or monthly – then enter your limit amount in PKR and confirm. Limits that reduce your spending take effect immediately. Requests to increase a limit have a mandatory 24-hour review period before the higher limit becomes active.

Go to Account Settings and select the Responsible Gaming section. You can choose a cool-off period (24 hours, 7 days, or 30 days) for a short break, or self-exclusion (6 months, 1 year, 2 years, or permanent) for longer-term help. Self-exclusion takes effect within 24 hours and cannot be reversed during the exclusion period. Your real-money balance can be withdrawn at the time of exclusion. Full details are on our Responsible Gaming page.

Common signs include chasing losses, betting more than you can afford, gambling with money meant for essentials, lying about your gaming to family members, and feeling anxious when you cannot access gambling. If any of these sound familiar, our Responsible Gaming page has a free self-assessment quiz and explains all the tools available to help. Contact our support team any time – we handle all responsible gaming concerns with complete confidentiality.

Yes. Contact our support team at support@789game-khelo.net. While we cannot discuss specific account details with third parties due to privacy obligations, we can advise you on the options available and how to access support. We take all such concerns seriously and will do everything within our power to assist. Our Responsible Gaming page also provides useful guidance for family members.

No. Using any responsible gaming tool at 789 game – including setting deposit limits, taking a cool-off period, or requesting self-exclusion – will never affect your VIP Club tier, your VIP point balance, or your standing with us. We actively encourage all players to use these tools. Your responsible gaming choices are handled with complete confidentiality by our dedicated team.
789 game

Still Have a Question? We Are Here Around the Clock

The 789 game FAQ on this page covers the questions our Pakistani players ask most often, but we know every player's situation is different. If your question is not answered above, do not spend time looking elsewhere – our support team is available 24 hours a day, 7 days a week, and typically responds to live chat messages in under three minutes.

Our support staff are familiar with the specific payment methods, time zones, and questions that matter to Pakistani players. Whether you have a question about a deposit that has not arrived, a bonus you think you should have received, a cricket bet you want to query, or anything else related to your 789 game account – reach out and we will sort it out.

For account security concerns, contact support immediately rather than waiting. We take action the same day on all security-related issues. For responsible gaming matters, our dedicated team handles every request with complete confidentiality and without judgement.

Live Chat

Available 24/7 inside the 789 game platform.

Avg. response under 3 min
Email Support

support@789game-khelo.net

Response within 2 hours

More Ways to Get the Most from 789 Game

Helpful guides and resources for Pakistani players on our platform.

New to 789 Game?

If you have not registered yet, creating your account takes under two minutes. Make your first deposit from Rs 200 and your welcome bonus of up to Rs 10,000 is added automatically. Register here to get started.

Cricket Betting Guide

New to online cricket betting or looking to understand the markets better? Visit our Cricket Betting page for a full breakdown of PSL markets, in-play betting, and how to read cricket odds at 789 game.

Understand the VIP Club

Your VIP points start accumulating from your very first bet. Visit the VIP Club page to understand each tier, the benefits at each level, and how quickly you can move up based on your usual play.

Responsible Gaming Tools

Set deposit limits, session timers, cool-off periods, or self-exclusion directly in your account settings. Our Responsible Gaming page explains every tool available to Pakistani players in full detail.

Terms and Conditions

Understanding the rules you agree to when playing at 789 game matters. Our Terms and Conditions are written in plain English and cover bonuses, withdrawals, account rules, and fair gaming in full.

Privacy Policy

Your data belongs to you. Our Privacy Policy explains exactly what we collect, how we store it, who can see it, and what your rights are as a 789 game account holder based in Pakistan.

789 game

Ready to Play at 789 Game? It Takes 2 Minutes to Join

Pakistan's favourite online gaming platform – cricket betting, Teen Patti, Andar Bahar, slots, and sports all in PKR. Register now and claim your 100% first deposit bonus of up to Rs 10,000, applied automatically with no code needed.

  • Register in under 2 minutes – no upfront documents required
  • Deposit from Rs 200 via Easypaisa, JazzCash, NayaPay, or bank transfer
  • 100% welcome bonus credited instantly on first deposit
  • VIP Club rewards from your very first bet, automatically
Register Free Now
Already a member? Login here